FAQ`s

Who do I get in touch with for any service related concerns?

After having availed the services, for any service related concern, please click here to get in touch with our customer care team. Alternatively, contact us at +91 95 99 407 831 (9.30 AM to 6.00 PM IST, Mon to Sat). Please keep your customer code/transaction code handy for quick response.

What is the time taken to address my concerns?

Once you register your concern with our customer service team, you will receive a response within 2 working days.

What is your refund policy if I am not satisfied with these services?

We do not refund any payments. However, if you have a service-related concern, please write us at service@ehiree.com to get in touch with our customer care team and we will ensure that we address you concern on high priority. Alternatively, contact us at +91 95 99 407 831 (9.30 AM to 6.00 PM IST, Mon to Sat).

Please keep your customer code/transaction code handy for quick response.

Success Rate ?


Ehiree Jobseekers services aspire to help you find the right job faster. However, the success rate of getting a job through these services may differ greatly depending on various factors such as demand for a particular profile and skill-set, number of candidates that are eligible for a particular job profile and skill set, your qualifications and ability to verify and demonstrate various skills and attributes of content stated in the resume, interview performance, cultural fit with an organization and so on.

Outcomes and success are also affected by many external variables such as market volatility, local and national economies, market saturation for a particular industry, adaptability to workforce changes, etc. Therefore, ehiree.com does not guarantee job placement

Privacy/Confidentiality


Disclaimer for ehiree.com

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

Existing Customers


Who do I get in touch with for any service related concern

After having availed the services, for any service related concern, please click here to get in touch with our customer care team. Alternatively, contact us at +91 95 99 407 831 (9.30 AM to 6.00 PM IST, Mon to Sat).

Please keep your customer code/transaction code handy for quick response.

What is the time taken to address my concerns?

Once you register your concern with our customer service team, you will receive a response within 2 working days

What is your refund policy if I am not satisfied with these services?

We do not refund any payments. However, if you have a service-related concern, please write us at service@ehiree.com to get in touch with our customer care team and we will ensure that we address you concern on high priority. Alternatively, contact us at +91 95 99 407 831 (9.30 AM to 6.00 PM IST, Mon to Sat).

Please keep your customer code/transaction code handy for quick response.

Delivery Norms


How much time does it take for my resume to get developed?

Your resume writing process starts only after we receive your full payment and updated resume, whichever is later. Once we receive both of the above, the time taken for us to send you the first draft is as per the services you have availed

The delivery time for various services is as below:

  • Resume Writing– 6 working days
  • Premium Resume writing – 4 working days
  • Visual Resume – 8 working days

Text Resume


What is the benefit I get by getting my resume written by your experts?

We have an in-house team of experts with rich experience in resume writing. The experts are aware of what kind of formats appeal to the recruiters and how recruiters search for keywords on our site and, hence, are able to provide you these benefits while developing your resume. They ensure a high impact resume with a well-crafted summary and effectively highlighted skills, competencies and achievements. Your resume goes through an internal round of audit before it is sent to you to ensure high quality

How much time does it take for my resume to get developed?

Your resume writing process starts only after we receive your full payment and updated resume, whichever is later. Once we receive both of the above, the time taken for us to send you the first draft is as per the services you have availed.

The delivery time for various services is as below:

  • Resume Writing– 6 working days
  • Premium Resume writing – 4 working days
  • Visual Resume – 8 working days

How long will it take for me to receive my cover letter?

If you have availed the cover letter writing service with resume writing, you will receive your cover letter 2 working days after you have approved your resume. In case you have availed cover letter writing service without resume writing, you will receive it 4 working days after we receive your payment and updated resume.

Will I get the hard copy of my developed resume?

No, we do not send hard copy of the developed resume. We send a soft copy only

Can I meet or speak to my resume writer?

You will not be able to meet your resume writer due to geographic constraints.

All customers will receive pre-development call from the resume writer to gather inputs. If you have availed our premium resume writing service, you can have multiple telephonic interactions with your writer.

Other customers can communicate through email post the pre-development interaction.

Will you seek my approval before you finalize my resume?

Yes, we will finalize your resume only after you have approved the same over email

Once I finalize my resume, can I ask for modifications again?

After finalization of the resume, no changes can be incorporated from our end. In case you want to seek assistance from our resume writing experts to make the modifications, you need to purchase the resume writing service again

Visual Resume


What is a visual resume?

Visual Resume is a next level of resume to help jobseekers and recruiters. Visual resume shows key highlights in a visually appealing manner besides detailed information in textual form. Recruiters find such resumes easy to scan, while jobseekers tend to stand out

What are the benefits of visual resume?

  • Visual representations of your key highlights to make your resume easy to scan
  • Visuals and pictures to enhance the authenticity of your resume
  • Unique clutter breaking look and to feel of your resume
  • Revamp of textual information (all benefits of regular text resume included

How is visual resume different from text resume?

Visual resume has all the benefits that come with our text resume writing service. Additionally, visual resume contains graphic representations of your key highlights and skills to make better impact with recruiters.

What is the recruiters' feedback on visual resume?

Recruiters from various industries who hire for different experience levels find visual resumes reader friendly, innovative and authentic.

I am not from a creative field like visual or performing arts. Will a Visual CV be still useful for me?

Yes, visual resume is useful for any industry and role. Whether you are in engineering, sales, marketing, finance, IT, media or any other field, you can make that additional impact amongst recruiters with a visual resume. Visual resume have been developed after taking inputs from recruiters in various industries.

Can I speak to my resume writer?

You will always get a call from our writer at the start of the service to understand your profile better. After that, you can correspond with the writer over email. If needed you can also speak to your visual resume writer again during resume development process or ask for a call back at a mutually convenient time

Do I need to send pictures or visuals for visual resume?

Yes, you need to send a professional profile picture, which is mandatory. Besides that, you can send the writer any relevant picture or visuals which can create an impact on your resume. The more such visuals/pictures you send, the better it is.

What if I don't have relevant visuals or pictures to send? Will you create visuals for me?

In such cases, resume writer will create visuals, which are appropriate for your resume and reflect the most important part of your background. However, sending a professional profile picture is mandatory.

Visiblity Booster


What is Visibility booster service ?

Visibility booster service is designed to highlight your profile to recruiters. You get marked as an "active" candidate in recruiter search, thereby indicating to recruiters that you are actively looking for a job change. Moreover, your resume gets refreshed every week to make it appear on top in recruiters' search.

How long does it take for my resume to get highlight on your website?

Incase taken with Resume writing, 2working days from the date of resume finalization

In case not taken with Resume writing, 2 working days from the date of receipt of the updated resume and payment, whichever is later.

How do I view the details of recruiters who have viewed my active profile on your website?

You can view the number of recruiters who have viewed your profile by logging-in to your Ehiree account. However, a few recruiters might opt to leave their contact details for you to contact them. Information regarding the same can be found through the My Paid Services link under my Ehiree account.

Can I delete my profile from your website once I get a job?

You cannot delete your profile from our website however you can make your profile as "not searchable".

For the same, you need to log-in to your Ehiree account and click on "Set Profile Visibility" and make the necessary changes.

For how long will you highlight my resume on your website?

Your resume will be highlighted for 6 months on our website.

Resume Forward


What is resume forward service?

Resume forward is the service where we send your CV to the top relevant consultants who are being verified before they come on board. With this service we help you to grab unadvertised vacancies.

How long does it takes for the services to get activated?

It will take 2 working days for the services to get activated.

Combo Offers


What are combo offers?

Combo offers are the combination of services that suits your job search needs. Value pack provides value for money with discounts of 10% to 15%.

Discounts


How can I avail discount?

You become eligible for discounts when you purchase more than one service. Get 10% discount on purchase of Rs. 4001 & above.

Do you offer any extra discount if I take these services in a group?

When you take these services in a group, we do offer an additional group discount depending on the number of people availing the service. To avail group discounts, contact us?

Can I buy a single service?

Yes, you can buy a single service. However you become eligible for discounts only when you purchase more than one service, purchase value has to be Rs.4001 & above.

Do I get an additional discount on buying these services again?

Yes, we offer 10% additional loyalty discount to our past clients on buying these services again. To avail loyalty discounts, contact us.